Shipping policy

Shipping Policy

Thank you for shopping with KERAS.

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping rates and available shipping options will be calculated and displayed at checkout.

Estimated delivery times may vary depending on the shipping destination, carrier service, and other factors outside of our control. KERAS is not responsible for delays caused by shipping carriers, weather conditions, holidays, customs processing, or other circumstances beyond our control.

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available. Please allow some time for tracking information to update.

Please make sure your shipping address is complete and accurate before placing your order. KERAS is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.

If your package is lost, stolen, or damaged during transit, please contact us at info@kerasbiolab.com so we can review the issue and assist you.

For any shipping questions, please contact us at:

info@kerasbiolab.com